02 · Local service planning
Clarify the vehicle arrangement first
Some clients want an owned SwiftLux vehicle with a chauffeur; others are asking whether a driver can operate a personal vehicle. State that distinction in the inquiry. Personal-vehicle requests require direct review of availability and applicable requirements before acceptance; no automatic permission or insurance arrangement is implied. If the passenger needs a particular boarding setup or assistance, describe it specifically rather than assuming every chauffeur arrangement provides that support.

